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Finding weak spots that stayed invisible for years

A services firm gained live project-margin visibility. Thanks to the direct analysis-to-build loop, average margin rose by 12 points.

Challenge

External consultants had treated symptoms, not causes. Profitability only surfaced weeks later in spreadsheets, too late to steer.

Solution

I analysed the processes end-to-end, identified the real root cause, and implemented project accounting, time capture and live reporting myself, in close coordination with the actual users.

Results

  • Average project margin up 12 points
  • Root causes fixed, not symptoms
  • High user adoption through direct coordination
  • Live visibility of WIP and margin

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